Privacy Policy

Last Updated: 23-July-2024

  • Information We Collect
  • We collect several different types of information for various purposes to improve our services to you:

    • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.
    • Usage Data: This includes information about your activity on the Site, such as the pages you visit, the products you browse, and the searches you perform. We collect this information automatically through Shopify's default cookie policy and other tracking technologies.
  • Use of Your Information
  • We use the information we collect for various purposes, including:

    • To process your orders and fulfill your requests.
    • To send you promotional emails and communications.
    • To personalize your experience on the Site.
    • To improve the Site and our services based on usage data.
    • To comply with legal and regulatory requirements.
  • Sharing Your Information
  • We may share your information with third-party service providers who help us operate the Site and deliver our services. These service providers are obligated by Shopify to protect your information and are only permitted to use it for the purposes we specify.

    We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

  • Your Choices
  • You have several choices regarding your information:

    • You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any such email.
    • You can manage your cookie preferences through your browser settings, although this may limit your experience on the Site. To learn more about Shopify's cookie policy, please refer to [Shopify Cookie Policy: https://www.shopify.com/legal/cookies].
  • Data Retention
  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Here are some examples of how long we may retain your data:

    • Customer Accounts: We will retain your account information for as long as your account is active.
    • Order History: We will retain your order history for tax and audit purposes.
    • Marketing Communications: We will retain your email address on our mailing list until you unsubscribe.
    • Usage Data: We may retain usage data for a longer period for analytical purposes, but this data will be anonymized and not linked to you personally.
  • Data Security
  • We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. Platform that we use, Shopify, is built on a robust security infrastructure, including data encryption, PCI compliance, and regular security audits. While we strive to protect your information, no internet transmission or electronic storage is ever completely secure.

  • Links to Other Sites
  • Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. We strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • International Transfers
  • Your information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. By using Shopify, some data transfer may occur outside your jurisdiction.

  • Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time by posting the new Privacy Policy on the Site.

  • Contact Us
  • If you have any questions about this Privacy Policy, please contact us by email at info@lacefrost.com

    By using the Site, you agree to the terms of this Privacy Policy.